Lack's Product Guarantee

Lack's umbrella cushions and umbrellas are guaranteed for one full year to be free from defects in original material and workmanship. This guarantee includes the following: frame, crank, tilt mechanism, housing, rib cleats, valance clamps, cap, zipper, stuffing and fabric cover.  This guarantee does not cover the following: product failure caused by unreasonable use and/or care, acts of nature (i.e. wind/storm damage). If a defect in original material or workmanship does occur during the warranty period, Lack's will repair or replace, at its discretion, the product without charge. If a problem occurs after the warranty period you may request a repair or replacement quote upon inspection of the damage. Freight charges both ways will be your responsibility after the warranty period.

Lack's Fabric Guarantees

Acrylic stripes and solids have a three year limited warranty which covers the fabric becoming unserviceable because of loss of color or strength due to normal exposure conditions, including sunlight, mildew, rot and atmospheric chemicals. It does not cover labor and installation supplied by the dealer. They are 100% Solution Dyed Acrylic.

We do not guarantee the Printed Acrylics or the Polyesters against fading, mildew, or colors rubbing off and they cannot be returned because of fading, mildew or colors rubbing off. Dry cleaning is recommended for the Printed Acrylics.